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Help center

Help & docs. Everything from your first tile to your hundredth lesson.

Search the docs, browse by topic, or write to a real person. Most answers live two clicks away.

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PopularHow do I share a lesson?Coming soonAudio uploadsComing soonImport CSV / QuizletComing soonClass rosters and join codesComing soonCancel subscriptionComing soon

Browse by topic

Six neighborhoods of the docs. Pick the one closest to what you're trying to do.

01

Getting started

From sign-up to your first shared lesson in under five minutes.

  • Create your first lessonComing soon
  • The studio in 60 secondsComing soon
  • Adding your first tileComing soon
  • Sharing with studentsComing soon
  • Your account settingsComing soon
02

Building lessons

Every tile type, every shortcut, every trick the studio knows.

  • Launch tile types explainedComing soon
  • Importing images & audioComing soon
  • TTS & audio playbackComing soon
  • Paste-to-deck from CSV / QuizletComing soon
  • Class rosters with join codesComing soon
  • Live monitoring + reportsComing soon
03

Sharing & students

Get a lesson into a classroom — by link, code, or embed.

  • Share via linkComing soon
  • PIN codes & QR codesComing soon
  • Embed in Google ClassroomComing soon
  • Live results dashboardComing soon
  • Exporting student dataComing soon
  • Student privacyComing soon
04

Account & billing

Plans, payments, refunds, and the rest of the small print.

  • Free vs Pro planComing soon
  • Upgrade or downgradeComing soon
  • Cancel your subscriptionComing soon
  • Payment methodsComing soon
  • School/district billingComing soon
  • Refund policyComing soon
05

iPad & mobile

LearnTiles on the small screens — touch, audio, install.

  • LearnTiles on iPadComing soon
  • Install as a PWAComing soon
  • Audio playback on iOSComing soon
  • Drag-and-drop on tabletsComing soon
  • Phone-friendly lessonsComing soon
06

Troubleshooting

When something is off, start here before emailing us.

  • Audio not playingComing soon
  • Lesson won't loadComing soon
  • Sign-in problemsComing soon
  • Slow performanceComing soon
  • Reporting a bugComing soon
  • Browser supportComing soon

Still stuck?

We're a small team and we answer our own email. No bots, no tier-one queue.

Email us

Write to hello@learntiles.com. We respond the same day, weekdays.

Start an email

Status page

See if it's us or your network. Public uptime reporting for the studio and share links is coming soon.

Check statusComing soon